CRM Reports Covering the best in CRM

  • Skip to content
  • Jump to main navigation and login

Nav view search

Navigation

  • Submit CRM Article

Search

Main Menu

  • Home
    • CRM Software
    • CRM Software Reviews
    • CRM Articles
    • CRM Industry News
    • CRM Product News
    • CRM Events
    • CRM Videos
  • Latest Articles
  • Retrospection: How Customer Relationship Management Changed Over Years
  • Ten Reasons to Love Cloud CRM
  • Achieving Higher User Adoption Rate for Your CRM

YouTube customer complaints

So how would it be to work for the customer complaints department at YouTube? Well it shouldn't be that difficult because everybody loves YouTube, right? This is a video created by adifferentview, which shows what would be like (in his opinion, it's not an official video though) on the first day as a support person for the customer complaints department.

Read more: YouTube customer complaints

CRM funny videos

Actually the first two videos are related to cockpit resource management, while the last video is somehow crm related only from that cockpit word you have to remove some letters as they're managing something - result is the same, team work always pays off.

Read more: CRM funny videos

Comcast customer service

A funny (funny for us not for the parts involved) video showing how a Comcast technician was trying to replace a cable modem. Actually before starting the actual repair he had a few deep thoughts, deeep thoughts. Watch the A Comcast Technician Sleeping on my Couch Youtube movie below.

Read more: Comcast customer service

Importance of web insights in decision making

A 46 minute video where presenter Avinash Kaushik, Senior Manger for Web Research and Analytics at Intuit, talks about Customer Centric Web Decision Making. This was filmed during Google TechTalks on July 24, 2006. Google TechTalks are designed to disseminate a wide spectrum of views on topics including Current Affairs, Science, Medicine, Engineering, Business, Humanities, Law, Entertainment and the Arts.

Read more: Importance of web insights in decision making

4th Executive Customer Feedback Summit

This conference will provide best practices in collecting, analyzing and tracking customer feedback, based on the case studies offered by some of the best companies in America (Cisco, The Coca-Cola Company, etc.).

Read more: 4th Executive Customer Feedback Summit

CRM 2008 (SAP)

This CRM event is organized by Wellesley Information Services, publisher of SAP Insider. It's focused on SAP CRM solutions and offers:

Read more: CRM 2008 (SAP)

Cold calling and an angry customer

Some calls may be recorded or monitored for training purposes, and thank God they're monitored so we could have a laugh at this. I don't know if I want to be that British Telecom guy that rings and wants to sell something. This is how cold calling should be handled, I mean don't you wish sometime you could just start cursing the same way as the customer below does?

Read more: Cold calling and an angry customer

Page 7 of 7

  • Start
  • Prev
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • Next
  • End

Copyright

© 2015 CRM Reports. Microsoft Dynamics CRM, Outlook and Windows are registered trademarks of Microsoft Corporation. Oracle is a registered trademark of the Oracle Corporation. All other brand and product names are trademarks, registered trademarks or service marks of their respective holders.

About Us

  • About CRMReports
  • Submit CRM Article
  • Sitemap

Powered by Joomla!®